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Marketing Research

As a group company of Rakuten, Inc. which is the leading e-commerce platform in Japan and one of the world’s leading Internet service companies, Rakuten Research offers full-scale marketing research services.

Rakuten Research was founded in 2000 in Tokyo, Japan. We are one of the earliest online marketing research companies, building and strengthening relations of trust with our clients and sharing ideas and insights with one another, in order to help our clients leverage our knowledge and thus, attain their business goals.

We recruit our panels through the Internet and we have approximately 2.3 million panels (as of May 1st, 2015). The validity of our panels is guaranteed and backed by our advanced technology and our quality control systems.

From the very start of our corporate history, “Rakuten” was established to empower society through the Internet. Our mission is to provide fair opportunities for consumers and business partners. Over many years, we have grown our business and technology know-how and we share this knowledge with our clients. We make every effort to ensure that our services are user-friendly.

Rakuten Research has achieved the strong growth since our establishment, and it was impossible to grow without clients’ support, panels’ support, and stakeholders. We keep aiming to be the world’s #1 marketing research company and keep on evolving.

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