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Marketing Research

Reasons why Rakuten Research is chosen by clients

Biggest Panel Coverage

Biggest Panel Coverage

As a group company of Rakuten, Inc, which is the leading e-commerce platform in Japan and one of the world’s leading Internet service companies, Rakuten Research offers full-scale marketing research services. Panels are recruited from various users of Rakuten, Inc. and there are more than 2,3 million (as of May 1st, 2015) that makes us able to provide the most satisfying services for our clients.

Low Cost, High Speed, High Quality

Low Cost, High Speed, High Quality

With experienced researchers and IT technology fused together, we improve the accuracy and quality of research, and provide an optimal solution in a rapid and reasonable manner. As we offer services throughout all stages quantitatively and qualitatively, we contribute to deliver insightful research solutions to help you make decisions.

Special Panel

Special Panel

Rakuten Research prepares detailed and segmented panels and each panel matches our clients’ needs. As clients use our special panels, they leverage our proven research models, which allows for a reduction in lead time and costs.

Racross for WEB

Racross for WEB

Racross for WEB is an automatic Internet research system that manages a series of research processes from the design of questionnaires to sampling and gathering data and checks the research results in real time. This browser-enabled system allows you to access your date from everywhere and anytime.

Global Survey

Global Survey

We provide global surveys from over 70 countries with more than 20,000,000 panels worldwide. We do our own translations, review the questionnaires, and collect the data with non-stop services. The Rakuten Group possesses extensive knowledge of the cultural and social differences of our clients’ target markets. With this understanding, we can design survey projects which will help lead to better decision making.

Secure System

Secure System

We have been awarded the Privacy Mark which signifies our commitment to ensure safe and proper handling of personal information, and grants the use of Privacy Mark for those who meet all standards, set forth by JIPDEC (Japan Electronic Data Interchange Council).

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